Your monitoring experts can help streamline an emergency
An alarm can be disorienting when they trigger -- even moreso if they go off when you’re asleep. But if you installed a monitored alarm system, You only have to worry about one event: getting your loved ones to safety.
That's because your monitoring expert also reacts to your triggered alarms. Within a minute, they will contact you to make sure everyone is safe and help evaluate the predicament. Then, they will get emergency services and direct them to you. They will even help talk you through any situation and the next step.
Monitoring protects more than your home security system
Your Concord monitored alarm system protects more than an intrusion. Your security system may also respond to fire, carbon monoxide, or excessive water with the proper devices. By installing a monitored fire alarm or CO detector, you can receive emergency services to react whether you're home or out. Your monitoring team can even react to health-related situations -- like chest pains or a collapse -- with a monitored medical accessory.
Emergency services arrive faster with a monitored alarm system
Vivint’s monitoring team will respond any tripped alarm within moments. They'll first call you to be sure you're not harmed and then may coordinate emergency teams on your behalf. This streamlined method is far quicker than calling 911 yourself after you rounded up your family members and got to safety. Seconds make a difference in home security, and Vivint makes certain you get help fast!
Monitoring keeps an eye on your home 24-hours a day
Unfortunately, a high-decibel alarm sound doesn’t achieve much when you’re gone. However, your Vivint monitoring team stays on alert 24 hours a day, seven days a week, all year long. They'll react to any trigger that you cannot and will also keep you in-the-know every step of the way. It’s easier when you're at work and can speed home after seeing an alert, but it's essential when you're unavailable and simply cannot get back to handle the situation.